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Zoom Features and Specifications - University IT 

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For example, you can join a Microsoft Teams meeting by using Zoom. Whether your business should choose, and by extension trust, Zoom is up to you and your IT leaders.      

Discover the newest features in Zoom.Introducing Zoom Apps: Use the Apps You Love, Right in Zoom - Zoom Blog

 

Voicemail Voicemail transcription and notification allows you to easily manage voice messages from any device. Call Recording On-demand and full time recording, transcriptions and playback allows you to easily archive and retrieve phone conversations. Salesforce Integration Native Salesforce. Call Blocking End users can manage personal call blacks lists to automatically block unwanted calls. Call Delegation Assign administrative assistants the privilege to make and receive calls on behalf of executives.

Call Hold Easily place and retrieve calls on-hold from Zoom apps and supported deskphones. Elevate to Meeting Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join. Listen Monitor Allows a user to silently monitor a call, such as an assistant taking notes for an executive. Whisper Allows a user to speak privately to the person they are silently monitoring.

Barge A supervisor who is monitoring can enter the call, and the 3 parties can continue the conversation. Takeover A supervisor who is monitoring can enter the call and take over the conversation. Call Park Place a call in park and retrieve it from another Zoom Phone endpoint. Presence See when a contact is available before calling or transferring a call to them. Shared Line A delegate can place a call on hold for a manager to to visually recognize and retrieve. Shared Line Groups Provide member endpoints with access to the group's direct phone number and voicemail.

Business Application Integration Natively integrate a variety of business applications to enhance your employee and customer engagement experiences Explore integrations. Slack Integration Make calls directly from the Slack user interface.

Device Management Assign, provision, and manage standard deskphone devices from the Zoom Admin portal. Global Call Routing Setup and manage business hours, after hours, and follow-the-sun call routing. Auto Attendants Define unlimited multi-level auto attendants to efficiently route calls to queues, extensions, and voicemail. Call Queues Powerful queuing capabilities with the ability to define automatic call distribution and queue overflow rules.

Music on Hold Customize the listening experience for your callers patiently waiting on-hold. Call Logs Track your inbound and outbound calls. Quality Dashboards Monitor, troubleshoot, and diagnose Zoom Phone call quality and network issues.

Emergency Calling Set enhanced emergency calling location addresses and define optional emergency call intercept and redirect rules. Advanced Analytics Monitoring dashboards and call detail reporting give administrators the power to proactively monitor and troubleshoot call quality issues. Request Demo Video. Download Solutions Overview. Contact sales to get started with Zoom Phone today! Email Address. Company Name. Full featured softphone that allows you to make and receive Zoom Phone calls from within the app.

The service will roll out globally to all businesses and broader geographies over The Meetings tab lists your upcoming meetings and links to past recordings. The Recorded tab links to your cloud recordings where you can view and share your meeting recordings and transcripts. Find anyone in your Zoom Account with the Contacts tab. Click on Directory to see everyone in your company on Zoom, external contacts, apps and Zoom Rooms. The Channels tab shows you all of your starred and group channels, and how many people are in these channels.

Be sure to visit the new Zoom App Marketplace to find integrations to streamline your workflows and enhance your Zoom experience. Request a Demo 1. Discover the newest features in Zoom Update your Zoom Client.

Home Chat Phone Meetings Contacts. You can customize your background picture. Dark and Light sidebar themes in Settings. Right click on any contact or channel to start a meeting.

   

 

What is Zoom and how does it work? Plus tips and tricks.

    By default, the Zoom zoom app features app displays the active speaker view. Zoom removed its Facebook data collection the following day. Chat or create a public or private channel for your team to collaborate and share files.