- Zoom audio not working on laptop

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What to Do When Your Zoom Audio Isn't Working - Question Info 

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New LG laptop, Win Speakers work for all apps except Zoom. Hope they address this serious issue, as Zoom is currently unusable to me.

Same problem. Zoom audio worked just fine last night. This morning it fails to detect audio. What happened overnight?! Same problem with my mom's laptop. I have the same issue on my Lenovo. I have used the same laptop for 2 years and never had an audio problem with Zoom.

Now suddenly no speakers detected. No problem with my speakers at all in any other application just as other commenters have noted. Is Zoom doing anything to address this issue? Our IT help desk shared a work around. Use Zoom from browser. Will need to cancel "Start in app" when join or start a meeting, then a message at bottom allow you to join from browser. And mic and speaker works. It helped my mom to continue use normally. Nice, but that doesn't help when I am in a zoom webinar, which doesn't open from the browser.

Any suggestions? It seems webinar can be join using web. I have never used webinar. No matter what audio settings I use for Zoom, if I'm using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out. Zoom then perceives me as the person speaking. I can't hear anyone else, and the person actually speaking hears themself twice.

I've been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all. It's been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3. Seems to help if you turn the speaker volume down, but not much.

Thanks for keeping me posted. I'm sorry for the delayed response. In this case, please give these troubleshooting steps a try to isolate the issue:. Run audio troubleshooter. Make sure to check View Optional features and install all recent updates. Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo.

Go to Download driver and firmware for Surface , choose your Surface model then click Download. Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact.

More precisely, up to 49 participants at once. Learn how it works and the differences between the desktop and mobile app here. If you take part in lots of different video conferences, you might like to use a different name for each one. For video chats with friends or relatives, a nickname or first name is sufficient. For official meetings, however, using your full name looks more professional.

Recording a Zoom meeting is especially important for users who cannot attend a meeting, conference, or workshop for whatever reason. It is also practical to record Zoom meetings so you can post them online later as informational material or so you can rewatch an interview.

We explain how to record meetings on Zoom here. Special WordPress blog themes let you create interesting and visually stunning online logs You can turn off comments for individual pages or posts or for your entire website. Keep reading to find out how Our WordPress guide will guide you step-by-step through the website making process Why wait? Grab your favorite domain name today! Matching email. SSL certificate. After that, tick all boxes except Mute my microphone when joining a meeting.

Do you encounter the Zoom microphone not working error during use? Various factors can attribute to it. You can view the possible causes and fixes in this post.

So, perform the following steps to permit to access the microphone. Step 3: Switch to the Microphone tab on the left side and find the Let apps use my microphone on the right side. Then, enable the setting by sliding the toggle switch to the right.

Step 1: Open Zoom and go to the Settings page. Step 2: Choose Audio and then Advanced on the right side. Then, change the default settings that are in the Audio Processing section to Moderate.

   

 

Zoom audio not working on laptop.How to Fix Zoom No Sound on PC [2022 Guide]

 

An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly.

Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally. Have further questions or suggestions? Please feel free to share your comment below. Brinksley is a technical writer at Driver Easy. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues. Being a tech enthusiast, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing.

To install Driver Easy Click. Brinksley Hong Last Updated: 5 months ago. Try these fixes: Here are 5 tried-and-true fixes for the Zoom no sound issue. The Pro version of Driver Easy comes with full technical support. Justin Zeng 1 month ago. By Brinksley Hong. Once that's done, you should be ready to record. If you're still having problems, let's take a look at the settings within the app. Before you can experience your first Zoom call, you'll need to have the appropriate app installed for your device.

Chat no matter where. Call or answer from any device Zoom has quickly become the default video chatting service during this period of self-isolation and is available to use on pretty much every major platform, including Android and Chrome OS.

A good microphone, a quality headset, or even just better earphones with a built-in microphone can go a long way towards making your next Zoom call a better experience for everyone involved. It's well-beloved for its four pickup patterns, which let you steer the microphones for different recording situations.

This is easily one of the most affordable options available if you want a headset. It features 7. The 1MORE Piston Earphones are a fantastic choice thanks to the degree angled design, which allows the earbuds to sit better in your ear canal.

The in-line mic makes it easy to chat on the phone without much background noise and includes playback controls if you're listening to some tunes. When he's not writing about smart home gadgets and wearables, he's defending his relationship with his smart voice assistants to his family. You can follow him on Twitter at jeramyutgw.

Android Central Android Central. Jeramy Johnson opens in new tab opens in new tab opens in new tab. Topics Zoom. Android Central Newsletter.

 

- How to Fix Zoom No Sound on PC [ Guide] - Driver Easy

 

As well as better audio quality, you can access your microphone more easily, positioning it, and yourself optimally for the best sound delivery. Alternatively, a good quality headset will sound better than the microphone on your computer, and isolate your audio from background noise.

Zoom gives you the option of how you connect your audio when you're joining a meeting. You can connect via your computer's audio, or by dialing into a phone number. You should choose the option that gives you the best sound quality, but only choose one, otherwise you'll experience unwanted echo.

Make sure to check that your microphone isn't picking up sound from your speaker if you are using an external speaker. Echo can also occur if you're too close to another person who is on the same Zoom call.

One of the most controllable things you can do to improve audio quality during a Zoom meeting is to check your proximity. Too close to the microphone can make your voice sound muffled and accentuate all sorts of unwanted breathing and saliva noises. If you sit too far away, you risk being drowned out. If you're using a microphone built into your computer or webcam, you should position yourself within two feet of it. With an external microphone, the ideal position should be about six inches away.

Zoom, in its default settings enables a suite of sound enhancements to dumb down background noise. The downside is that using these settings can sometimes make your audio choppy. Alternatively, there apps to access that can work better than Zoom's built-in offering. If background noise is a problem during a meeting you could try Krisp , an AI-powered noise-cancellation extension for Zoom and other video conferencing apps that can help eliminate background noise from your calls.

This works well if you're working in an environment where you can't move your device, and suffer from unwanted noise like traffic sounds or ambient conversation in unavoidable. Successful meetings are dependent on monitoring and troubleshooting.

While Zoom is a reliable video and audio conferencing tool, like all UC tools, you can experience poor video and call quality, as well as usage, service and security issues. Being a tech enthusiast, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing. To install Driver Easy Click.

Brinksley Hong Last Updated: 5 months ago. Try these fixes: Here are 5 tried-and-true fixes for the Zoom no sound issue. The Pro version of Driver Easy comes with full technical support. Justin Zeng 1 month ago. By Brinksley Hong. Here's how to change them back.

The first thing you'll want to do is make sure that you've granted Zoom permission to access and use your device's microphone. Once that's done, you should be ready to record. If you're still having problems, let's take a look at the settings within the app. Before you can experience your first Zoom call, you'll need to have the appropriate app installed for your device. Chat no matter where. Call or answer from any device Zoom has quickly become the default video chatting service during this period of self-isolation and is available to use on pretty much every major platform, including Android and Chrome OS.

A good microphone, a quality headset, or even just better earphones with a built-in microphone can go a long way towards making your next Zoom call a better experience for everyone involved. If you don't see the phone call option, it's because the host doesn't have the correct paid account level or the audio plan add-on to enable that, or they might not have allowed participants to join by telephone.

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Zoom audio not working on laptop -

   

Hello AndrewNagel1 ,. Thanks for reaching Microsoft Community and posting your concern here. We're sorry for the delayed response. Audio echo in a Zoom meeting has been common for most devices which have built-in microphone and speakers.

There are three possible causes of this issue: A participant has both the computer and telephone audio active; Participants with computer or telephones speakers that are too close to each other; and multiple computer with active audio in the same conference room.

Hope this helps. Was this reply helpful? Yes No. Sorry this didn't help. Thanks, Steven. I'd looked at that article in the Zoom Help Center, but it doesn't seem to address my issue. I've been using the Surface Laptop 3 for Zoom for months with no problems. Three weeks ago this problem started and I cannot stop it by changing the setttings on Zoom. I am in meetings with many people whose mics and speakers are near each other, and no one else is having the problem. That's why I think it's a Microsoft hardware or Windows 10 problem rather than a Zoom problem.

No matter what audio settings I use for Zoom, if I'm using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out. Zoom then perceives me as the person speaking. I can't hear anyone else, and the person actually speaking hears themself twice. I've been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all.

It's been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3. Seems to help if you turn the speaker volume down, but not much. Thanks for keeping me posted. I'm sorry for the delayed response. In this case, please give these troubleshooting steps a try to isolate the issue:. Run audio troubleshooter. Make sure to check View Optional features and install all recent updates. Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo.

Go to Download driver and firmware for Surface , choose your Surface model then click Download. Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device.

You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I'm currently doing everything shy of the Fresh Start, which sounds scary. I'll let you know if it's all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago.

When I join a Zoom meeting everyone else hears an echo. If I join the Zoom audio via my phone there is no echo. I'm more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom!

I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don't think I should have to do that! Thanks, Allison. I was just about to write to Steven, but he'll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked.

I don't use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop's built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it.

Zoom thinks I'm speaking and cuts off my colleagues. They hear themselves echoing through my Surface. I hear them as broken up. I've been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can't be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn't using an external mic or headset has.

Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix. The Surface product line needs to work with all video conferencing platforms beyond Teams. Please fix this or I'll be forced to buy competitors products. Our entire agency works with Surfaces at the moment. Choose where you want to search below Search Search the Community.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Do I need a new computer? This one is only a few months old.

Only solution has been to use headphones, which I hate using. In reply to AndrewNagel1's post on February 21, Hello AndrewNagel1 , Thanks for keeping me posted. In this case, please give these troubleshooting steps a try to isolate the issue: Run audio troubleshooter.

Update drivers and firmware Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Of note, I am also using a surface docking station.

Anyone have any other ideas? It appears to be a software related issue with the hardware and how it relates to Zoom. Really hope Microsoft takes a look into this issue. StevenK Is there any evidence that confirms doing this addressed the issue?

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